WayFinding puts the power of doctor-informed generative AI into the hands of health consumers*
Benefits navigation
Our Members get instant answers to their questions, customized to their specific medical, pharmacy, and point solution benefits.
Clinical guidance
Taking the next step for their health is easy when Members have the support of dedicated Health Guides and access to expert medical opinions.
Care delivery
Get access to virtual primary care 24/7 instantly, through chat or by scheduling a video visit.
*Our AI supports licensed clinicians; it does not replace or overrule them.
Whether it's One or 100 Questions, Just Ask Transcarent™
Everyone has questions about their benefits, health, and care. With Transcarent WayFinding, people can instantly find personalized answers, confidently take the next step, and get on-demand care, 24/7.
Achieve better outcomes, reduce the total cost of care, and improve employee satisfaction with our comprehensive Care Experiences that are seamlessly connected on one intuitive platform.
Results may vary. Outcomes depend on plan design, population, geography, engagement, and participating providers.
“I've been waiting for something like Transcarent my entire career.”
Diana Morgan, Director,
Well-being & Benefits
Pilot Company
